Processing takes 24-72 business hours to allow your payment to clear.

Currently Tee’Luxurious Hair Boutique is only shipping orders within the U.S. We are looking to expand internationally. Once this shipping option becomes available, we will be sure to advise. Because orders are processed in a timely manner, we offer only one shipping type which is standard shipping with a 2-3 business days delivery timeframe. The shipping process will take place after the 48-hour processing hold to allow your payment to clear. During sales/promotions, processing/shipping may take up to an additional 5-8 business days. Processing/shipping times for custom wigs can take up to 21 days.

Due to the nature of the business, ALL SALES ARE FINAL. No refunds will be accepted unless there is an error on the sellers behave. (Please be advised that ALL orders are inspected before being packaged and shipped and will include an invoice of your purchase. Proof of seller at fault is needed to qualify for a refund.) PLEASE BE ADVISED THAT CUSTOM UNITS DO NOT QUALIFY FOR A REFUND/EXCHANGE.

Due to the nature of the business, ALL SALES ARE FINAL. No refunds/exchanges will be accepted unless there is an error on the sellers behave. (Please be advised that ALL orders are inspected before being packaged and shipped and will include an invoice of your purchase. Proof of seller at fault is needed to qualify for a refund.) PLEASE BE ADVISED THAT CUSTOM UNITS DO NOT QUALIFY FOR A REFUND/EXCHANGE.

Tracking information will be sent once your order is ready to ship. Please be advised that shipping timeframes differ depending on how your order is placed.

Ready to ship units are typically released on Fridays and will ship the following business days. If shipping is expected on another day, this will be specified during the sale.

Pre-Orders have a turnaround of 7-28 business days. (This does not include weekends or holidays.).

Please allow 24 hours after receiving the email for tracking activity to become available.

Ready To Ship (RTS) are units that are already constructed/customized and ready to ship by the stated shipping date. The only allowed changes for RTS units are adding or removing baby hair.

For BYOB Orders, changes can be made prior to your unit being contructed. Once constructed/customized, the only other allowed changes are removing or adding baby hair.

After your order has been processed and tracking information has been sent, you should expect to receive your package within 2-3 business days.

*Please note that once your order has been placed with the carrier (USPS, UPS, FEDEX etc.), it is now out of our control. If you are experiencing delayed issues, please be sure to contact the carrier with your tracking number for further assistance.*

ALL wig purchases have a flat rate shipping of $10.00

ALL accessories purchases have a flat rate shipping of $5.00

If you have a purchase that include both a wig and accessories, you must select the wig shipping of $10.00 at check out.

Packages are shipped Monday through Friday; however, packages are NOT shipped on weekends or holidays.

Bring Your Own Bundles (B.Y.O.B) require a turnaround of 14 business days once hair is received. When providing hair for BYOB, please provide tracking information via email so that TLHB can keep track of when hair is delivered to our PO Box.

Ready To Ship (RTS) is typically shipped within 72 business hours after order is placed.

Pre-Orders require a turnaround of 7-28 business days.

All units are shipped via USPS Priority Mail of 2-3 business days.

NO! Your shipping address MUST match your bill to address. If these addresses do not match, this will result in an automatic cancellation of your order.